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Chief Financial Officers (CFOs) are wired to want proof, not promises. While we marketers light up at impressions, and engagement — excuse the stars in my eyes — CFOs focus on revenue, risk, and return.
This clash of professional love languages can create friction in budget conversations, performance reviews, and board meetings.
I’ve experienced this tension too many times to count, over the years. My teams knew that sales couldn’t have closed without our marketing, but with so many touchpoints and an evolving data climate, it became increasingly difficult to prove.
Thankfully, we’ve found our ways. This guide will share exactly how to use automated attribution reporting to show finance the metrics they want, bridge the communication gap between departments, and ultimately win the budget you deserve.
Table of Contents
Simply put, pipeline value attribution matters because it shows why you’re worth the investment. I mean, if a business is spending more than it’s making with any effort, it isn’t financially wise, right? That’s why CFOs need to see the numbers.
But why is it especially important for marketing to prove its value?
As any seasoned marketer will tell you, marketing is often seen as a money pit. Small businesses often assign marketing tasks to existing team members, or worse, they’re the first to be ignored when faced with a tight budget.
In fact, Marketing Week’s Career & Salary Survey last year found that close to half of brands view marketing as a “cost” rather than an “investment.”
I’d argue this is because many marketing mediums can’t be tracked accurately. For instance, if someone sees a paid ad for one of your in-person events, attends, and then follows your blog for a month before contacting sales, what channel gets the credit?
With so many different, intersecting touchpoints, it’s notoriously difficult to attribute credit where it belongs.
To be honest, as a marketer, it’s exhausting, but smart attribution reporting can help mitigate these issues and get us our due and dollars from financial leaders.
Now, I know what you’re thinking: “How do I show marketing’s impact to the CFO? How do I prove marketing drives revenue? How do I get budget approved?” That all starts with understanding what metrics and attribution models CFOs want to see.
Traditional Marketing Metrics | CFO-Focused Revenue Metrics |
MQLs | Qualified pipeline sourced |
Website traffic | Revenue contribution by channel |
CTR / Engagement rate | Marketing ROI (MROI) |
Impressions / Reach | CAC and CAC Payback Period |
Email open rate | Customer Lifetime Value (CLV) |
Social shares | Pipeline velocity (conversion speed) |
Attribution clicks only | Multi-touch revenue attribution |
We marketers get pretty excited about likes and views, but those will likely leave your finance folks unimpressed.
CFOs prioritize financial efficiency and scalability, not just volume or exposure. Many marketing teams focus on performance indicators like MQLs, website traffic, or engagement rates, but CFOs prioritize metrics that directly relate to bottom-line outcomes.
As Todd Morris, InMarket CEO, explains, “CFOs have all these measures that matter [to them], and unfortunately, marketers don’t always have an aligned sense of what those same metrics are for them….CFOs [will] appreciate the beautiful commercial… but they’re going to want to know, ‘for every dollar I invested, what did I get back?’”
In other words, marketers need to learn how to speak CFO. Here are eight finance-approved metrics to showcase in your marketing ROI reporting:
Pro tip: Need some help determining your marketing budget to begin with? Check out the steps outlined in our article, “Revenue Marketing: What It Is and Why It Matters”
Next, it’s important to understand attribution models. There is a wide variety of attribution models that assign credit to different marketing touchpoints.
This affects how they demonstrate ROI, handle channel conflict, address long sales cycles or multi-year deals, and ultimately what information is communicated to CFOs.
Here’s a breakdown of the most common:
Source
Regardless of which model you choose, remember: CFOs tend to care less about which campaign touched a lead first and more about how marketing influences revenue outcomes across the entire buying journey.
This speaks to the importance of your work from awareness to sale, rather than just focusing on first impressions.
With everything we discussed earlier, determine which attribution model would be best for your needs. Not sure? Ask your financial leadership flat out what is most important to them.
Attribution reporting is complicated. Manual spreadsheets and one-off presentations lack credibility with their room for human error and are difficult to scale.
Thankfully, there are many tools to help make it easier these days. In fact, with HubSpot’s Marketing Hub you can even automate your attribution report to do things like:
This automated attribution creates a consistent system CFOs can rely on and trust — a foundational step in earning their confidence. Plus, it just streamlines your workflow.
Glints, a tech career development company in Southeast Asia, improved its reporting efficiency and increased lead conversion rate by 40% by using HubSpot.
Visuals are powerful. They make it easier to digest complicated information and are more engaging and memorable than just numbers on a report. That said, take the time to create board-ready visualizations of your data (i.e. charts, graphs, pie charts).
Some popular graphs you may want to include in your report:
Providing these dashboards in a CFO-friendly layout (clear, concise, and data-rich) builds confidence that marketing is accountable and aligned with company goals.
Pro tip: In Marketing Hub, our native dashboards often help accomplish this without any additional work. Just pull up what you need and screencap. If you’re feeling extra creative, you can also use Canva to create custom visuals.
Even with the numbers to back you up, there are bound to be some skeptics who still need convincing.
When presenting your reports to your CFO, anticipate objections and have data-driven answers ready. Here’s how you can respond to some of the most common concerns and questions:
CFO Concern | Marketing Response |
“You can’t prove ROI.” | “Here’s our sourced pipeline over 3 quarters via HubSpot attribution.” |
“What about long sales cycles?” | “We track touchpoints across the entire lifecycle using multi-touch attribution.” |
“Channel conflicts?” | “We report both first and W-shaped influence to show shared impact.” |
“Offline events?” | “We log event attendance and sales follow-up in CRM for attribution.” |
“Dark funnel?” | “We’re tracking anonymous activity via intent tools and matching CRM entries.” |
This kind of preparation makes marketing a strategic partner in growth conversations.
B2B deals can sometimes stretch over 12, 18, or even 24 months. That doesn’t mean marketing’s influence disappears, of course — but it does require some even more thoughtful modeling.
Multi-touch attribution is my personal favorite as it acknowledges every touchpoint that went into a deal while drawing attention to the most impactful.
For instance, the New Breed marketing team used HubSpot’s multi-touch attribution reporting tools to prove a 79.8% increase in attribution to their blog posts and 88.4% increase in attribution to marketing emails.
With this proof of ROI thanks to HubSpot, they were able to increase their marketing headcount by 33.3% and their budget by 71.2% the following year.
Time-decay attribution is another good option. This model can highlight sustained influence and late-stage nudges. You can pair this with CRM data, including:
Segment attribution by product tier, vertical, or persona can also be used to create granular stories. Whichever you choose, these breakdowns help CFOs see where marketing investments are working overtime, even if they don’t convert immediately.
The modern funnel includes touchpoints you can’t always track in a standard analytics suite. Marketers are getting less access to browsing and private data, and heck, some interactions happen without ever knowing (i.e., word of mouth).
You’re basically in the dark — hence the name “dark funnel.” CFOs want to see that you’re still acknowledging and accounting for these. So, what can you do?
When CRM and attribution tools can’t cover everything, build custom fields and reporting views that combine qualitative input (from sales) with quantifiable data (from campaigns).
The smartest marketing teams don’t just generate leads — they generate revenue and can prove it. By implementing automated attribution reporting, visualizing impact through board-ready dashboards, and aligning narratives with finance language, you reposition marketing as a revenue engine.
HubSpot makes this transition seamless, with attribution tools, CRM integration, and transparent reporting that CFOs trust.
Ready to prove marketing’s revenue impact? Start with Attribution Reporting in HubSpot
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