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When B2B SaaS companies decide to migrate from legacy CRM systems, one of their biggest concerns isn‘t just moving data—it’s ensuring their existing marketing automation workflows continue running without interruption. A single gap in automated nurture sequences or lead scoring can mean lost opportunities and confused prospects, and who wants that?
The stakes are high: A botched migration can misplace or muddle your data, such as customer records, purchase history, lead information, and pricing tiers.
To make your workflow automation migration as smooth as possible, I will break down the 10 marketing automation workflow templates for B2B SaaS companies migrating CRMs. I’ll even tell you in what order you should migrate your workflows to avoid data loss or other transition nightmares.
Table of Contents
The goal of a demo request response automation workflow is to immediately respond to and schedule demo requests.
HubSpot setup:
Time to implement: 2-4 hours
Why it matters: Demo requests have the highest conversion rates, so any delay in responding to demo requests directly impacts revenue.
Purpose: Seamless transition from marketing to sales
HubSpot setup:
Time to implement: 2-4 hours
Critical success factor: This workflow requires tight coordination between marketing and sales teams during migration.
The purpose of a lead lifecycle progression workflow is to automatically move leads through your funnel stages.
HubSpot setup:
Time to implement: 6-10 hours
Migration tip: This workflow typically handles 60-80% of your lead volume, so test thoroughly before going live.
Purpose: Guide new customers through implementation milestones
HubSpot setup:
Time to implement: 8-12 hours
Migration priority: High — customer success workflows directly impact churn rates.
Purpose: Proactively identify at-risk customers
HubSpot setup:
Time to implement: 12-16 hours
Migration note: Health scoring models may need adjustment for HubSpot’s calculation methods.
Purpose: Re-engage trial users who haven’t logged in recently
HubSpot setup:
Time to implement: 2-4 hours
Purpose: Automatically create renewal opportunities and start the renewal process
HubSpot setup:
Time to implement: 3-5 hours
Revenue impact: Companies with automated renewal processes see 18% higher renewal rates.
Purpose: Deliver industry-specific content to prospects
HubSpot setup:
Time to implement: 6-8 hours
Data point: Segmented nurture campaigns see 25% higher open rates than generic campaigns.
Purpose: Manage webinar/event registrations and post-event nurturing
HubSpot setup:
Time to implement: 5-7 hours
Integration tip: Connect with your webinar platform (Zoom, GoToWebinar) for seamless data flow.
Purpose: Track prospects researching competitors
HubSpot setup:
Time to implement: 3-4 hours
Strategic value: Helps sales teams prepare for competitive deals and improves win rates.
List all your current CRM processes — how leads come in, how sales follow up, and what happens after someone becomes a customer. Don’t overthink it; just write down what actually happens day-to-day.
HubSpot works differently from most legacy CRMs. It’s all about workflows that trigger automatically when certain things happen (like when someone fills out a form or opens an email). Take some time to play around in HubSpot and see how workflows function.
For each process you currently have, figure out how to recreate it in HubSpot. The good news? You don’t have to copy everything exactly – this is your chance to fix those annoying parts of your old system that never worked quite right.
Don’t try to rebuild everything at once. Pick your most important process (usually lead follow-up) and get that working perfectly before moving on to the next one.
Before you go live, run your workflows with a few test contacts to ensure they work like you expect. Trust me, it’s much easier to fix issues before your whole team is using it.
Once it’s running, check your workflow reports regularly. HubSpot shows you exactly where people are getting stuck, so you can keep improving.
The biggest mindset shift? Think of HubSpot as your new automated assistant that never forgets to follow up, rather than just a place to store contact info.
Your marketing automation not working after switching CRMs could likely be due to one or more factors.
Your data got messy in the move. Names of contact properties might have changed, or some of your data didn‘t transfer properly. Check if your automation is trying to use fields that don’t exist anymore or have different formatting. For example, if your old system called it “Lead Source” and HubSpot calls it “Original Source,” your workflows won’t know what to look for.
Integrations broke. Your marketing automation likely relied on connections between your old CRM and tools such as the email platform or landing page builder, whose connections need to be rebuilt with your new system.
Different trigger logic. Your old automation might have triggered when “Lead Status=Hot” but now you need it to activate when “Lifecycle Stage=Marketing Qualified Lead.” Your workflow automation logic is the same, but the language is different.
Permissions and settings. Sometimes, automation gets turned off during migration, user permissions are changed, or email-sending domains need to be re-verified.
Quick troubleshooting steps:
You can keep most of your workflow automation processes after switching CRMS, but bear in mind that switching CRMs provides an excellent chance to improve your processes. Ask yourself: “Is our automation working well, or are we just used to the process?” Many businesses find that their new CRM works better when simplifying overly complex workflows.
Your data will transfer, but it might look different. Historical reports may need rebuilding, and some data relationships might change. Always export everything from your old system before starting, and keep that old system accessible for at least 6 months as a backup.
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