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The inbox is having her moment again. Newsletters have made a full-blown comeback, and the rules of play have gotten a little more … complicated.
The concept of newsletters has evolved from just sending emails to a sophisticated ecosystem of automated platforms, personalization strategies, and monetization models.
To help break down the latest trends, we surveyed 400+ newsletter professionals to understand exactly how today’s creators are growing subscribers, generating revenue, and preparing for an AI-driven future.
Here’s what you need to know from HubSpot’s 2025 State of Newsletters Report.
Table of Contents
Want to take a closer look? Download the full report here:
Newsletters are H-O-T right now, and there’s a lot to keep in mind when building out a good strategy. Here are the topics that the pros are regularly following to inform their approach:
Basically, keeping a pulse on industry trends helps them decide which platforms and new features are available, and stay current on the most recent developments in AI and data privacy.
In the spirit of staying in the know, we found that the majority of our respondents (30%) are using their industry-related personal opinions, tips, or hot takes to anchor their content strategy. News and trends, along with original data and research, are tied for second.
As far as topic coverage goes, 42% of newsletter pros are all in on content related to their industry, professional field, or similar career paths. Content mixing is also popular, with 25% of respondents covering a blend of content related to their career, hobbies, and/or entertainment.
To distribute said content, the following channels surfaced as the three most popular for publishing:
And when it comes to content consumption, subscribers are overwhelmingly using Gmail over other email inboxes to read your newsletters. Our survey revealed a 120% jump in usage by comparison.
Despite this revelation, the majority of our respondents still agree that web-based platforms (like Substack and Beehiiv) are the way forward. 62% said that newsletter creators who leverage these platforms will get ahead of those who are focused solely on the inbox.
Outside of email hosting platforms, newsletter pros told us they’re getting the most ROI out of the following tools:
Just a few things to consider for your newsletter tech stack if you haven’t already.
Now, let’s get personal. Because personalization is the name of the newsletter game these days. We found that 90% of newsletter creators actively tailor their strategy to their most prominent subscriber demographics.
And 67% of respondents agree that subscribers will expect newsletters to have a much higher level of personalization in 2030 than they do today.
Based on our survey, the most popular strategies for catering newsletters to the most prominent subscriber demographics are:
Despite these strategies, newsletter pros are still facing challenges with subscriber growth, especially as the newsletter industry becomes more saturated.
To increase subscribers, 42% of respondents ranked direct recommendations, via word of mouth or online, from current subscribers as the most effective strategy, followed by brands or co-marketing partners sharing the newsletter on their own channels.
Before we move on from the subject of personalization, we decided to do some digging into the revenue differences between newsletter creators who cater to their subscribers’ preferences and those who don’t.
For respondents who don’t use any personalization, we found that they are among those generating lower revenue — 23% report making $0 per month, and 43% report earning between $1 and $100 per month.
In other words, it literally pays to personalize.
Here are some other revenue trends to note:
For those who are dabbling with newsletter ads and wondering if they’re on the right track, I have some good news. 46% of respondents agree that newsletters generate ad revenue more quickly than podcasts, videos, or websites.
Shifting gears to performance, surveyed newsletter pros said the metrics they most often track are views (58%), followed by clicks or click rate (35%) and engagement metrics (30%).
Here are the average reported rates for key newsletter performance metrics:
We also found that newsletters featuring industry-related personal opinions, tips, or hot takes drive the highest open rates, click rates, and conversion rates — so, it’s no surprise that creators are leveraging this content strategy the most.
Mixed-media newsletter content (i.e., text combined with video or imagery) is also driving the highest performance among the newsletter pros surveyed.
Congrats! You made it to the AI section of this article because there’s no way I wouldn’t mention our favorite industry disruptor.
We asked newsletter pros how, if at all, they’re using AI in their newsletter processes. Here’s what they said:
Plus, 42% of newsletter pros who use AI said it saves them between one and three hours a week on average.
Only a small percentage of respondents (4%) said they don’t use AI in any way, shape, or form, and don’t plan to. However, 64% of respondents do in fact agree that newsletters will be AI-generated by 2030.
The newsletter industry is moving fast. Our pros predict that the main factors driving the evolution of newsletters over the next year will be AI integration, personalization and customization, increased competition and saturation, and a growing demand for valuable and authentic content in the era of AI.
As for the state of newsletters, I can’t lie. It’s a little … chaotic (but in a good way). As long as you continue to show up consistently and deliver genuine relevance to your audience, you’ll always be well-equipped to ride the next industry wave.
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