A few months ago, my inbox was filled with emails from a health specialist. I didn't remember signing up for…
I once signed up for an event and totally forgot about it in an hour. But when I opened my…
I recently ordered a swimsuit online to get ready for a beach vacation. Choosing between hundreds of swimsuit styles after…
Apologizing is hard. Apologizing professionally for a mistake you made at work? Even more challenging. We’ve all had to write…
The best-case scenario is that a cancellation email turns a churned subscriber into a retained customer. But that’s not all…
Dear Sir/Madam: If your inbox is like mine, it’s full of emails that sound like either a nineteenth-century love letter…
As a full-time freelancer, I’ve sent out hundreds of job inquiry emails. While I also reply to freelance role ads,…
If I reach the footer of an email in my inbox, it usually means one of two things: 1) The…
I’ll admit: It wasn’t until I received a company email signed off with “ad maiora” that I paid attention to…
Like most job seekers, I’ve had to answer the dreaded salary expectation question over email. No matter how many times…
In 2023, I decided to run a half marathon. As any long-distance runner would do, I found a training plan…
Last year, I received an email from my “bank” alerting me to suspicious activity on my account. The layout and…
Here’s a confession: If someone asked me how I was able to land two of the most exciting full-time marketing…